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Nonverbal communication encompasses all forms of communication that do not involve spoken or written words. This type of communication can include body language, facial expressions, gestures, and physical touch. Gently touching a patient on the shoulder to reassure her is a prime example of nonverbal communication because it conveys care, support, and empathy without needing to say anything verbally. This form of interaction can be particularly powerful in a healthcare setting, as it can help build trust and comfort between the caregiver and the patient, contributing to a therapeutic environment.

Using sign language involves specific gestures that correspond to words and concepts, which technically classifies it as a form of verbal communication, albeit one that utilizes hand movements instead of spoken language. Recording vital signs involves written communication, as it relies on documenting information that can be read later. Making a telephone call is a mode of verbal communication where spoken language is used.

Therefore, the act of reassuring a patient through gentle touch distinctly illustrates nonverbal communication, making it the correct choice in this context.